We take pride in offering top-quality products and outstanding customer service, and we want you to be completely satisfied with your purchase. To make things easier, we have a simple refund policy in place.
While we don't accept returns or exchanges at this time, we understand that sometimes things don't go as planned. If you receive a damaged or defective product, please let us know immediately upon receiving your order so we can evaluate and make things right.
If you need to cancel your order, we completely understand, and we allow cancellations within 24 hours of placing your order. However, if your order has already been shipped, we won't be able to cancel it.
We want you to be completely satisfied with your purchase, and we're here to help with any questions or concerns you may have. Please feel free to reach out to us at thiefofheartsco@gmail.com, and we'll do everything we can to make things right.
Thank you again for choosing Thief of Hearts Co. We appreciate your business, and we look forward to serving you again soon!